I have a macbook pro crashing intermittently. It is a 15 inch mid 2010. I never heard that it was recalled. Now I have crashes which I think are due to a graphics problem. What can I do?

I have a macbook pro crashing intermittently. It is a 15 inch mid 2010. I never heard that it was recalled. Now I have crashes which I think are due to a graphics problem. What can I do?

MacBook Pro (15-inch Mid 2010), OS X El Capitan (10.11.2)

Posted on Feb 3, 2016 10:11 AM

Reply
3 replies

Feb 3, 2016 10:25 AM in response to Ecilablue

Sounds like this:

MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended - Apple Support

If so they you can pay to get it fixed but likely not worth it unless you can get a GOOD logic board fro a used MacBook Pro, or see if disabling the descrete graphics works and is acceptable for your use.

http://apple.stackexchange.com/questions/128180/how-to-disable-discrete-graphics -card-and-use-only-integrated-graphics-m…


This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

Feb 3, 2016 10:46 AM in response to Ecilablue

If you are serious about keeping this MacBook Pro, you can find a shop that will replace the surface-mount graphics chip on the mainboard and provide a modest warranty for their work.


That is what the recall would have done, although indirectly, by swapping out the mainboard for one with a graphics chip from a later batch that did not have the LATENT DEFECT found in some of the early samples.


If you choose not to repair:


Earlier version of Mac OS X caused fewer problems. Using the third-party gfxcardstatus utility to force integrated graphics operation can help.


In contrast, using an external display forces discrete graphics ON, so makes any problems much worse.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have a macbook pro crashing intermittently. It is a 15 inch mid 2010. I never heard that it was recalled. Now I have crashes which I think are due to a graphics problem. What can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.