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Subscribed podcast feed not updating when podcast has new episodes

A podcast I subscribe to stopped refreshing in my subscribed feed. However, all the episodes still show up when I go directly to the podcast (via the search and NOT when under my subscriptions). I have unsubscribed, turned off my phone, and then resubscribed with the same results...only those podcasts prior to November 30th show up and it will not refresh the feed past that date, yet listed on their podcast iTunes page are about 8-10 more podcasts that were posted in Dec and Jan.


Can anyone direct me as to what's wrong? (I also work for the owners of the podcast, but seeing as the list shows up in iTunes it seems the disconnect is between going out to the podcast feed and showing up on the subscribers list.) This occurred after they changed the title of their podcast.


Here is the podcast link, I subscribe on my iPhone 6s.

https://itunes.apple.com/us/podcast/an-uncluttered-life/id618341281


Here is the podcast link that shows up when I go to share the podcast directly from my subscriber feed page in the podcast app(this is the old title): https://itunes.apple.com/us/podcast/married-with-luggage/id618341281?mt=2


I can see they are different, but how do we change that when all the old episodes show up in the first link(the new title)?


Thanks.

iTunes-OTHER, Windows 7

Posted on Feb 3, 2016 9:55 AM

Reply
5 replies

Feb 3, 2016 3:18 PM in response to AKDEN

Both links you give are in fact the same - whatever you include in the link for the title is immaterial. This link works perfectly well:


https://itunes.apple.com/podcast/id618341281


as does


https://itunes.apple.com/podcast/fred/id618341281


All lead to the same iTunes Store page, which also links to the iTunes Store in iTunes from which you can subscribe to the feed at


http://marriedwithluggage.libsyn.com/rss


The iTunes Store web page, the iTunes Store in iTunes, subscribing in iTunes and looking at the feed directly all show 153 episodes from 1 to 146 (with some un-numbered ones). The feed contains a link to a web page which itself contains a link to the podcast web page:


http://www.anunclutteredlife.com/thepodcast/


this highlights episode 146 and then displays a list which you have to step through but does go back to episode 1. So I don't see any situation where recent episodes are not showing. Have you in fact been subscribing to the feed whose URL I posted above?

Feb 4, 2016 12:14 AM in response to AKDEN

You need to check the actual feed you are subscribed to. Control-click (Mac) or right-click (Windows) on the name of the podcast (not one of the episodes) and choose 'Copy podcast URL'. Paste that into a text program so you can see what it is (or post it here). The feed I checked, which is OK, is http://marriedwithluggage.libsyn.com/rss


I just checked your podcast again in both versions of the Store and by subscribing in iTunes and episode 146 turns up in all of them. If you are subscribing to the same feed and not seeing episodes up to 146 I don't know why this should be unless there is some sort of a problem at your end. You could try subscribing on a friend's computer if possible, so that you have a different connection, and see what happens.

Feb 4, 2016 12:40 AM in response to Roger Wilmut1

So I decided I should show you what is happening on my iPhone in the Podcast app. Here are 2 screenshots. I know I'm not the only one experiencing this issue as my client's numbers dropped dramatically in December (and feeds stopped updating for subscribers (at least in the podcast app on iphones) as of

Nov 30th). I just took these photos tonight.

User uploaded fileUser uploaded file

Feb 4, 2016 12:48 AM in response to AKDEN

Subscribing on an iOS device is a different matter from subscribing on a computer (where iTunes reads the feed directly). I don't have an iOS device, so I'm not familiar with the Podcasts app, though I get the impression that it works from the Store page rather than the feed. I'm afraid I can't help on this as I have no way to investigate it. Since the feed, the Store and subscribing on a computer all work correctly the issue evidently lies between the Podcasts app and the Store. You could try asking in the iPhone forum.

Subscribed podcast feed not updating when podcast has new episodes

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