Q: IPHONE 6S gone black won't restore !
Hi basically new iPhone 6S 2 months old max in safe case, no issues, was scrolling couple of pictures and suddenly went off ! Black screen, no reason for it so I checked charge with lead..no response... I know its around 80% anyway.
Tried soft reset with home and power buttons, nothing at all.
Connect with usb to my macbook pro and says needs restore as phone in recovery mode ?!! what ? shouldn't be I did nothing to want that !
in the end I give in and select restore and upgrade although recently had a software upgrade.
iTunes says extracting software....waiting for phone and then briefly phone actually lights slightly and apple logo shows for 2 secs as if on a reset then disappears and says Error 4014 can't be restored.. I've tried all night and it's still not doing a thing.... what is up ? want to throw at the staff at apple shop tomorrow a.m. as I'm self employed and can't be contacted !!!
iPhone 6s, iOS 9.2.1
Posted on Feb 3, 2016 4:00 PM