Q: why isn't my sound working? it keeps saying Headphones

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.

Fix for iphone Earphone Bug

Try the following to rule out a software problem

- Reset the iOS device. Nothing will be lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.

Apple Retail Store - Genius Bar