netflicks app not working

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Level 1

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netflicks app not working

netflicks was working after initial setup of apple tv but just recently when I click on netflicks it only shows a black screen.

iMac, Mac OS X (10.4.11)

Posted on Feb 3, 2016 7:15 PM

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Answer 1

Feb 3, 2016 8:23 PM in response to richwiz

I'm seeing the same thing on one of my two Apple TV 4th generation. If I "force quit" Netflix, it starts up again with a red ring briefly and then goes black.

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Answer 2

vazandrew

Level 8

40,348 points

Feb 13, 2016 10:51 AM in response to richwiz

Working fine on my system. If a force quit doesn't work try reinstalling

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Answer 3

Feb 4, 2016 7:56 PM in response to vazandrew

Deleting and reinstalling the Netflix app did fix it. I'm unsure why that would be necessary. Fortunately I can now enter passwords via the remote app 😉

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Answer 4

richwiz Author

Level 1

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Feb 13, 2016 10:52 AM in response to vazandrew

Thanks. The reinstall was the ticket.

Appreciate your input.

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