Hello Apple,
I have a problem with Quicktime Player. When I want to record a movie (Movie Recording) it does not work. When I try it says, "Please try again." Then I try again and it STILL does not work! How can I fix that?
Thanks!
MacBook Air
Hey there char4627,
I understand that you are seeing an issue with your ability to record a movie in QuickTime. I have some suggestions for you that may help you address this issue. First, I’d like for you to try to open Photo Booth on your computer, just to make sure that your camera on your computer works as expected:
OS X El Capitan: Apps included with your Mac
https://support.apple.com/kb/PH21852
If that app works as expected, then you may want to try booting your Mac into Safe Mode and testing the QuickTime behavior from there:
OS X El Capitan: Start up in safe mode
https://support.apple.com/kb/PH21875
Take care, and thanks for visiting the Apple Support Communities.
Thank you for your reply. I opened Photo Booth and it worked! But Quicktime Player still did not work. Then I turned my mac to safe mode and it was glitching my screen. So I had to shut down my computer again. Do you have anything else I could do?
Hi again char4627 ,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Take care, and thanks for visiting the Apple Support Communities.
Quicktime Movie Recording not working
