my macbook's keyboars is not working.
My macbook pro's keyboard and mousepad are not working, not even the arrow buttons. The screen shows a requirement on bluetooth keyboards. Please help, thank you
MacBook Pro, Mac OS X (10.7)
Try USB KB
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.