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Helpful answers
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Feb 4, 2016 4:08 AM in response to elene2323by D.Cohen,Try adding a payment method using the link below:
Change or remove your Apple ID payment information - Apple Support
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Feb 4, 2016 4:27 AM in response to D.Cohenby elene2323,the phone again says "the credit card is disabled" . i wrote visa numbers also but it still didn't work. may be it is about country ?
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Feb 4, 2016 4:34 AM in response to elene2323by D.Cohen,The country where your card was issued, your billing address and the region you select when you start using the App Store and other Apple services should match.
For example, in the US App Store, you should use the US address and the card of the US bank. The same is with other countries.
The best way to solve your problem is probably to contact Apple Support directly.