I have bought 1TB cloud storage . Now all my iPhoto/Photos albums and events have disappeared and I don't know where to find them! I also don't know how to open my iCloud.
Rosalind
iMac, Mac OS X (10.0.x)
Try going to iCloud.com, sign in, and see if they are there.
Sign into iCloud at System Preferences/iCloud.
Try going to iCloud.com, sign in, and see if they are there.
Sign into iCloud at System Preferences/iCloud.
TThanks thanks Eric. I've done that on my MAC and iPad but no sign in window appears!
Rosalind
You are welcome. If you were signed in previously, you may not be required to sign in. Did you look in iCloud.com/Photos? Are your pictures there? Did you look in recently deleted?
Do you have a backup you could restore the pictures from?
Thanks Eric. I've been away for a few days.
MAC: I'm very confused!
1 When I get the iCloud window (very colourful) there are a number of icons in it - is this correct?
2 Among them are 2 called Photos and another called iCloud Drive. There are a few photos in the iCloud Drive and lots in Photos. What is the difference between these two and why the different number of photos in each?
3 Not all my photos are in the Photos folder. It contains lots of albums but most of them are empty. Why has iCloud not automatically uploaded all my photos?
IPAD: Also confusing! I have a iCloud Drive shortcut on my iPad "desktop" . It contains ONLY the few photos in the same iCloud Drive as my MAC. I cannot access any other photos in iCloud? I have set Preferences to automatically upload Photos to iCloud!
I appreciate your help
Rosalind
You are welcome.
1. What I see at iCloud.com. Yours should be the same I think.
2. I only see one Photos. The pictures in the Photos icon are uploaded by the Photos program on your computer/device. I'm not sure how the pictures got in iCloud Drive, but normally they would have been saved/copied there. The pictures in the Photos application and the pictures in iCloud Drive aren't linked to each other.
3. Sometimes the sync process gets slowed down/stops..
Try Settings/iCloud and slide off syncing. Wait a few minutes and then resync.
Try going to System Preferences/iCloud and stop syncing. Wait a couple of minutes, then recheck syncing.
Have you tried signing out of iCloud and then sign back in?
You should have a Photos app on your iPad which will let you see the pictures in the cloud that are in Photos. Check Settings/iCloud to make sure the sync is switched on.
Thanks Eric. The above iCloud window is exactly the same as mine. Now I understand better. But what is the purpose of the iCloud Drive Icon?
I will stop syncing for a few minutes, then turn back on and see if the rest of my photos continue syncing to my iCloud.
Many thanks
Rosalind
You are welcome. The iCloud Drive icon is for syncing documents for applications/apps.
Thanks Eric.
Can I upload my music to iCloud?
Rosalind
You are welcome. You can sync your music from iTunes to the cloud. Apple support article.
thanks Eric
You are welcome.
I've bought 1TB cloud storage. Now all my iPhoto albums have disappeared and I don't know where to find them I also can't find where to open iCloud!!!
