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All replies
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Helpful answers
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Feb 4, 2016 8:48 AM in response to steobrien73by lllaass,What computer OS and version?
What version of iTunes is installed?
This
http://www.apple.com/ipod-touch/specs/
includes
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.8.5 or later
PC: Windows 7 or later
iTunes 12.3 or later8 (free download from www.itunes.com/download)
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Feb 4, 2016 8:58 AM in response to lllaassby steobrien73,Hi, am a bit of a mug when it comes to computers and stuff. I had the macbook pro about 5 years ago i think its snow leopard , the i tunes i have tried deleting on the mac and updating it but the same version keeps coming back. not sure how too see what version it is . any idea how i do this please?
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Feb 4, 2016 9:03 AM in response to steobrien73by steobrien73,I think the i tunes is version 11.4 , but when i go to file and then devices its not showing my i pod
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Feb 4, 2016 9:14 AM in response to steobrien73by lllaass,See if you can upgrade to El Capitan (10.11).
http://www.apple.com/osx/how-to-upgrade/?cid=wwa-us-kwg-mac
If necessary:
How to identify MacBook Pro models - Apple Support
If you update OSX note: