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Helpful answers
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Feb 4, 2016 10:59 AM in response to jweislerby Limnos,iTunes: About Sound Check - http://support.apple.com/kb/HT2425
Unless you copied the preferences file from the other computer you may need to activate it in iTunes > preferences.
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Feb 4, 2016 12:05 PM in response to Limnosby jweisler,Limnos -- I had already checked that a week or so ago. It was not checked. So I then checked it in the preferences and resynched my iphone.....but still no help.