avictorian

Q: FaceTime Issues MBA

Hello,

 

I'm having many different problems with FaceTime on my laptop. For example:

  • If contacts attempt to call me they will only show up on my iPhone6 (never on my macbook)
  • If I attempt call people on my laptop, it often (but not always) will say Contacts unavailable and give me the option to cancel or call back. When I hit cancel, FaceTime Will just continue to ring, even though it's not an active call. The only way I can resolve this is by quitting FaceTime.

 

Additional Information:

  • I do not have any issues on my iOS device and FaceTime.
  • I have a logged out of FaceTime and iMessages on my laptop. This does not help.
  • I have all the latest upgrades.
  • This was never a problem before I upgraded to 10.11.3 (15D21)
  • FaceTime is connected to my phone # and apple ID email.
  • I've searched many discussion forums for help but to no success.

 

A few of my Specifications:

  • MacBook Air (13-inch, Mid 2011)
  • 1.8 GHz Intel Core i7
  • 4 GB 1333 MHz DDR3

Thank you for your time. This is frustrating!

 

M.

MacBook Air (13-inch Mid 2011), OS X El Capitan (10.11.3)

Posted on Feb 4, 2016 11:08 AM

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