Imac using lots of data or maybe verizon scam?

Pelfrey8 wrote:

i have a iMac a few years old never had a problem with data usage until i switched to verizon sorry so long in advance

first i have a broadband router from verizon with 28 gigs of data available per month

Was your previous service metered or unlimited?

So you're saying that Verizon said you were using data when the device was turned off? Is the data plan on that device in any way tied to the data plan on your phone?

Are you connected by WiFi or are you hard wired into the internet router? If it's WiFi someone could be connected and using your connection. If it is WiFi change the password for connecting to the router and make it a long, complex password.

Pelfrey8 wrote:

unlimited but i have not hooked any other devices such as ruku apple tv....... was waiting to see how much data i used just on my computer in no more than 1 hour per day that i am home

So, do you have any idea how much data you used on your old service? It's surprisingly easy to run up a lot of data.

From what I understand which is minimal, it is possible to spoof a Public IP number and or MAC address. If your router was in a box it's impossible for you to be using any data. But if someone is spoofing your Public IP it would still look like you were connected and using data. Verizon tech support can tell if your computer is on and connected along with the router. Maybe call them when your router is off and disconnected and see if they think you are connected and using data. If they do someone is using your Public IP.

You could also ask them to replace the router which would give you a new Public IP number.

Very strange.

Pelfrey8 wrote:

i don't have any idea of data usage before as we had 4 kids and 2 adults using wifi and watched netflix and hulu everyday

and no no wifi devices attached just my computer

What I'm trying to understand is why you think you're using less data than you're being charged for. If you have no basis for comparison, it's going to be very hard to determine. 28 gigs really isn't very much.

Meg St._Clair

What I'm trying to understand is why you think you're using less data than you're being charged for. If you have no basis for comparison, it's going to be very hard to determine. 28 gigs really isn't very much.

Hi Meg, assuming the user is not making anything up, I don't think the biggest issue is how many Gigs he used. But rather how he was using any when his computer wasn't on or his router wasn't even connected.

dialabrain wrote:

Meg St._Clair

What I'm trying to understand is why you think you're using less data than you're being charged for. If you have no basis for comparison, it's going to be very hard to determine. 28 gigs really isn't very much.

Hi Meg, assuming the user is not making anything up, I don't think the biggest issue is how many Gigs he used. But rather how he was using any when his computer wasn't on or his router wasn't even connected.

I'm absolutely not suggesting that the user is making anything up at all. However, the emails might not be generated in real time. Just because the emails are coming at a time that the router is turned off doesn't necessarily mean that that's when the data is getting used. I don't know. I don't have a metered home connection.

I know you weren't suggesting he was making things up. I don't have a metered connection either. One thing I'm fairly sure of, Verizon is not perpetrating a scam.

dialabrain wrote:

One thing I'm fairly sure of, Verizon is not perpetrating a scam.

It is within the realm of possibility they are making a mistake, however. 😉

Meg St._Clair wrote:

dialabrain wrote:

One thing I'm fairly sure of, Verizon is not perpetrating a scam.

It is within the realm of possibility they are making a mistake, however. 😉

Absolutely. I have Verizon and it took me nearly a year to get them to change my name to what my name actually is. 😁