jtaxeman63

Q: Why can't I have all my iTunes on my new phone (6s) ?

Help!! Why won't all my music transfer from my iPhone 5s to my new 6s? 77 albums and over 600 songs on my 5s, 35 albums on my new 6s?? The strange thing is some albums and songs that were not purchased through iTunes have showed up on my new phone and some iTunes purchases have not ?? Help!!

Posted on Feb 4, 2016 12:35 PM

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Q: Why can't I have all my iTunes on my new phone (6s) ?

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  • Helpful answers

  • by Pmintz25,Helpful

    Pmintz25 Pmintz25 Feb 4, 2016 7:40 PM in response to jtaxeman63
    Level 4 (1,700 points)
    Feb 4, 2016 7:40 PM in response to jtaxeman63

    The most likely cause of this problem is that the songs haven't been downloaded or transferred into iTunes from your 5S.

     

    I would plug in your 5S and then click sync; if it asks if you want to transfer purchases, click yes.

     

    Now when you plug in your 6S, all of the content should be iTunes, and all you have to do is sync again. (This is all assuming that the sync settings are the same between the 5S and 6S) What I mean is, if you told iTunes to add 77 albums to the 5S, but then changed the settings to only upload 35 albums, it will only add 35 albums to the new iPhone.

     

    When you plugged in the iPhone 6S, did you restore from an iPhone 5S backup? If you did, the devices should mirror each other as long as you have a current backup and are not using and old one as your point of restoration.

  • by jtaxeman63,

    jtaxeman63 jtaxeman63 Feb 4, 2016 7:56 PM in response to Pmintz25
    Level 1 (1 points)
    Feb 4, 2016 7:56 PM in response to Pmintz25

    TThank you for the reply but unfortunately the prob is in fact on my end. My laptop died months ago and it's not worth getting fixed so time to start anew lol. Maybe I'll get a Mac next time. On the bright side my 5s is now an iPod so I can still listen to all my stuff .....rock on! 

  • by Pmintz25,Apple recommended

    Pmintz25 Pmintz25 Feb 5, 2016 9:56 AM in response to jtaxeman63
    Level 4 (1,700 points)
    Feb 5, 2016 9:56 AM in response to jtaxeman63

    Yeah that's not so bad!

     

    As far as your music goes, if they are song purchased through iTunes, you can redownload them free of charge.

     

    If your old iPhone has all of your songs you can get them into iCloud using iTunes Match. iTunes Match looks at your music library and uploads all songs not purchased through iTunes into iCloud. This makes your entire library accessible from any of your devices, assuming they are all logged into the same Apple ID. I have not used it personally but according to Apple's website you can enable iTunes Match from your iOS device.

     

    The only other way to retrieve your music is to buy third party software that will transfer music from an iPhone to a computer.

     

    http://www.apple.com/itunes/itunes-match/

     

    Best of luck

  • by turingtest2,

    turingtest2 turingtest2 Feb 6, 2016 3:12 PM in response to jtaxeman63
    Level 10 (88,328 points)
    Apple TV
    Feb 6, 2016 3:12 PM in response to jtaxeman63

    When you do get access to a computer see Recover your iTunes library from your iPod or iOS device to extract all of the media from the 5s.

     

    tt2

  • by danpredan,

    danpredan danpredan Oct 12, 2016 2:55 AM in response to Pmintz25
    Level 1 (8 points)
    iTunes
    Oct 12, 2016 2:55 AM in response to Pmintz25

    Hi, I have read your indication but for time being I have no more old phone.

    Is any chance to recover thh purchased music?