I can relocate (from one screen to another), install and delete icons on my iPad using iTunes. I use left side of screen "App" section to do this. However I cannot do any of this on my iPhone 6. Also, IOS app icon is now missing on iPhone. thank you for your help.
iPhone 6, iOS 9.2.1
Try a reset. Turn off your iPhone and reset by holding down the Sleep/wake button and the Home button together until the Apple logo appears. You won't lose anything.
Try a reset. Turn off your iPhone and reset by holding down the Sleep/wake button and the Home button together until the Apple logo appears. You won't lose anything.
Thank you for your help. I tried that previously. I also reset the entire iPhone to factory settings and then re-installed latest backup. Did not work. Finally I checked settings - restrictions - and installing apps was disabled! something so simple. It restored the icon. iTunes now works as it should to move apps, etc. thanks again.
Good to hear! Happy iPhoning.🙂
cannot use iTunes on iMac to sync apps to iPhone
