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Need to do hard reset on phone

IPhone 4s don't know imel just bought phone from individual its disabled need to fix it

iPhone 4S, iOS 4

Posted on Feb 4, 2016 11:55 PM

Reply
1 reply

Feb 6, 2016 10:47 AM in response to Dcren1982

Hello Dcren1982,


Thank you for using Apple Support Communities.


I see that you are needing to do a hard reset of your recently purchased iPhone. It sounds like the previous owner hasn't turned off Find My iPhone Activation Lock. The following article provides what needs to happen to inactivate Activation Lock and allow you to use the phone. If this isn't done, you will not be able to use the iPhone.

Turn off Find My iPhone Activation Lock


Best regards

Need to do hard reset on phone

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