newer version of iTunes not acknowledged by iPhone

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newer version of iTunes not acknowledged by iPhone

I have the new iPhone 6s. I also have a MacBook Pro. The first time I plugged the new phone into the computer, an iTunes message said "The iPhone cannot be used because it requires a newer version of iTunes." I went to itunes.com and downloaded the latest version. I have confirmed that I have properly downloaded the new version by going to "About iTunes". The scrolling message says I have 12.2.2.25. I've restarted my phone and my computer, but I continue to have the same message pop up every time I plug my iPhone in to my computer. I'm not sure how to resolve the issue.

Thanks for any help.

Leah

MacBook Pro, Mac OS X (10.7.5)

Posted on Feb 5, 2016 6:34 AM

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Limnos

Level 10

411,121 points

Feb 5, 2016 8:25 AM in response to leah1686

iOS9 on a mobile device requires iTunes 12.3 or higher which in turn requires a computer running OSX 10.8.5 or higher. System Update only checks for updates for the current system version you are running but that itself may be out of date. It may or may not be possible to upgrade your computer to the required system:

You can either buy a download code for OSX 10.8 Mountain Lion from Apple online, or you can try installing the free El Capitan OSX 10.11. El Capitan may run slower on older machines and require additional RAM purchase. Doing a big jump in system versions is also more likely to affect old software.

Snow leopard to el capitan, will it cause my macbook to be slow? - https://discussions.apple.com/thread/7412959

Mountain Lion 10.8 purchase link U.S.A. - http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion

Mountain Lion 10.8 purchase link U.K. - http://www.apple.com/uk/shop/product/D6377ZM/A/os-x-mountain-lion

Current OSX general upgrade information, including system requirements - http://www.apple.com/osx/how-to-upgrade/

If you have any PPC generation software that has been running under OSX 10.6 it will not be supported under any later system versions.

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