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Geagan
Level 1 (3 points)

Q: How to remove an old email address from Apple Pay settings

iPhone 6, settings, Wallet and Apple Pay, two email addresses are listed. One is an old work email address that I have no idea how it was entered as I never enter work information in my personal phone. I need to delete the old work email address from my settings, but I can't find an option to do so.

iPhone 4, iOS 4.3.3

Posted on Feb 5, 2016 10:22 AM

by Jonathan UK,Apple recommended
Jonathan UK Jonathan UK
Level 7 (28,975 points)
Apple Watch
A:

Hi

 

In the Contacts app, check your contact card - delete your old work email address if it is included there.

 

Next, go to Settings > Mail, Contacts, Calendars: under Contacts, check that My Info shows your contact card.

 

If you have made any changes, restart your iPhone and check to see whether the issue is resolved. 

Posted on Feb 8, 2016 12:16 PM

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Geagan

Q: How to remove an old email address from Apple Pay settings

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  • Helpful answers

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK Feb 8, 2016 12:16 PM in response to Geagan
    Level 7 (28,975 points)
    Apple Watch
    Feb 8, 2016 12:16 PM in response to Geagan

    Hi

     

    In the Contacts app, check your contact card - delete your old work email address if it is included there.

     

    Next, go to Settings > Mail, Contacts, Calendars: under Contacts, check that My Info shows your contact card.

     

    If you have made any changes, restart your iPhone and check to see whether the issue is resolved. 

  • by Mason1206,

    Mason1206 Mason1206 Jun 21, 2016 10:06 AM in response to Geagan
    Level 1 (4 points)
    Apple Pay
    Jun 21, 2016 10:06 AM in response to Geagan

    I was able to remove this old email address that I have not used in 3 yrs..what else can I do..??