Are you people Apple employees? Or just big fans?
Anyway, the car analogy is quite pertinent. If Toyota had the ability to disable your car because you did a repair to it yourself, would you be happy? Or would your pious viewpoint extend to that scenario as well?
As for the moniker, (and I can't believe such loyal Apple evangelists didn't reference it sooner) this is a nod to the fact that when I originally suffered the cracked screen, I was sent (by Apple support) to one of their third party repairers. Not an Apple Store (I don't live near one) but a repairer nominated by Apple. Having been told by Apple that i would get help there, the store disowned the issue and told me to go back to Apple. Now, you may think it's fun to criticise my involving my own third party repairer but it was done as a last resort because Apple customer service did nothing for me. Also, my original post contained no criticism of Apple. Presumably the frosty reaction to my original query is because of the offence caused by my username. Again, guys, get out more.
I hope you people are consistent and apply your same stringent, "tough luck, take it on the chin" attitude when you receive poor service or have misfortune with a consumer product. đ