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Worried about error 53, already using 9.2.

I cracked my iPhone 6+ last year and had a third party repairer fix it. I don't know if there was any damage to the Touch ID button or if the tech replaced it but I'm already using iOS 9.2 with no problems. Should I upgrade to 9.2.1?

Posted on Feb 5, 2016 12:03 PM

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54 replies

Feb 5, 2016 12:08 PM in response to Applewasteoftime

It's highly probable that you will get Error 53 when update or restore your phone if TouchID button was replaced. It's kind of ease to see if the button was replaced: Is TouchID working? If yes, the button is the original one.


Anyway, since it can brick the device I would contact the store that fixed it to check what happened.

Feb 5, 2016 12:28 PM in response to Applewasteoftime

The circumstances are really irrelevant. iPhones are not user serviceable. Apple does not sell iPhone parts at all. The only possible sources for iPhone parts are stolen parts, salvaged parts, or counterfeit parts.

You made the choice. Take responsibility for your own actions and stop trying to blame Apple, the fates, and everyone but the person who made the decision in the first place... you.

Feb 5, 2016 12:28 PM in response to Applewasteoftime

The only way to know is to contact the store that fixed it and check if they replaced the button or the cable:


"California-based tech expert Kyle Wiens, who runs the iFixit website, says this is a major issue. “The ‘error 53’ page on our website has had more than 183,000 hits, suggesting this is a big problem for Apple users,” he told Guardian Money. “The problem occurs if the repairer changes the home button or the cable. Following the software upgrade the phone in effect checks to make sure it is still using the original components, and if it isn’t, it simply locks out the phone. There is no warning, and there’s no way that I know of to bring it back to life.”"

Feb 5, 2016 1:05 PM in response to KiltedTim

I asked a very specific question about an unusual set of circumstances involving a complex piece of equipment. The circumstances leading me to this point aren't your concern. Read the original post, no criticism of your beloved Apple was levelled by me, I just find myself in a quandary so I thought I'd consult the brains trust on here. Thanks to those who actually provided information.


<Edited by Host>

Feb 5, 2016 2:23 PM in response to tonefox

Are you people Apple employees? Or just big fans?


Anyway, the car analogy is quite pertinent. If Toyota had the ability to disable your car because you did a repair to it yourself, would you be happy? Or would your pious viewpoint extend to that scenario as well?


As for the moniker, (and I can't believe such loyal Apple evangelists didn't reference it sooner) this is a nod to the fact that when I originally suffered the cracked screen, I was sent (by Apple support) to one of their third party repairers. Not an Apple Store (I don't live near one) but a repairer nominated by Apple. Having been told by Apple that i would get help there, the store disowned the issue and told me to go back to Apple. Now, you may think it's fun to criticise my involving my own third party repairer but it was done as a last resort because Apple customer service did nothing for me. Also, my original post contained no criticism of Apple. Presumably the frosty reaction to my original query is because of the offence caused by my username. Again, guys, get out more.


I hope you people are consistent and apply your same stringent, "tough luck, take it on the chin" attitude when you receive poor service or have misfortune with a consumer product. 😁

Feb 5, 2016 2:26 PM in response to Applewasteoftime

And guys, calm down and read the posts more closely. My phone is in perfect working order. I'm typing this on it. I may remind you that I was originally enquiring about the possible risk in upgrading the ios given my previous experience with the phone. The query required a "Yes", "No" or "Maybe" response, not a lecture about what I do with my property.

Worried about error 53, already using 9.2.

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