Problem: Other problem
Description:
Keyboard and mouse disconnecting and not reconnecting. Need to restart computer from power button for it to work again.
Hardware Information:ⓘ
iMac (21.5-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080
System Software:ⓘ
OS X Yosemite 10.10.2 (14C109) - Time since boot: less than an hour
Disk Information:ⓘ
ST3500418AS disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (324.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H ()
USB Information:ⓘ
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper:ⓘ
Mac App Store and identified developers
Unknown Files:ⓘ
~/Library/LaunchAgents/.java64.plist (hidden)
~/Library/LaunchAgents/java64.plist
~/Library/LaunchAgents/javax32.plist
3 unknown files found. [Check files]
Kernel Extensions:ⓘ
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) [Support]
/Library/Extensions
[loaded] com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) [Support]
[loaded] com.cyberic.SmoothMouse (9 - SDK 10.8) [Support]
/Library/Parallels/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (7.0 15107.796624) [Support]
[not loaded] com.parallels.kext.prl_hypervisor (7.0 15107.796624) [Support]
[not loaded] com.parallels.kext.prl_netbridge (7.0 15107.796624) [Support]
[not loaded] com.parallels.kext.prl_usb_connect (7.0 15107.796624) [Support]
[not loaded] com.parallels.kext.prl_vnic (7.0 15107.796624) [Support]
/System/Library/Extensions
[not loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.8) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.58 - SDK 10.6) [Support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.2 - SDK 10.5) [Support]
[not loaded] com.logmein.hamachi (1.0) [Support]
[loaded] com.netralia.driver.VBMicDriver (1.0.0 - SDK 10.7) [Support]
[loaded] com.netralia.driver.VBSpeakerDriver (1.0.0 - SDK 10.7) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Support]
[loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.58 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.58 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.58 - SDK 10.6) [Support]
System Launch Agents:ⓘ
[loaded] 143 Apple tasks
[running] 61 Apple tasks
System Launch Daemons:ⓘ
[loaded] 179 Apple tasks
[running] 83 Apple tasks
Launch Agents:ⓘ
[running] com.Logitech.Control Center.Daemon.plist [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.kodak.BonjourAgent.plist [Support]
[loaded] com.logmein.logmeingui.plist [Support]
[loaded] com.logmein.logmeinguiagent.plist [Support]
[loaded] com.logmein.logmeinguiagentatlogin.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.parallels.DesktopControlAgent.plist [Support]
[failed] com.parallels.desktop.launch.plist [Support] [Details]
[running] com.parallels.vm.prl_pcproxy.plist [Support]
[running] com.rim.BBAlbumArtCacher.plist [Support]
[running] com.rim.BBLaunchAgent.plist [Support]
Launch Daemons:ⓘ
[loaded] com.adobe.SwitchBoard.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.anchorfree.ajaxserver.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.logmein.logmeinblanker.plist [Support]
[loaded] com.logmein.logmeinserver.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.JavaInstallHelper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.parallels.desktop.launchdaemon.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
[loaded] com.teamviewer.Helper.plist [Support]
User Launch Agents:ⓘ
[running] .java64.plist (hidden) [Support]
/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java -jar /Users/BibekShrestha/Library/.java64.jar
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.cyberic.smoothmouse.plist [Support]
[loaded] com.cyberic.smoothmouseupdater.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.valvesoftware.steamclean.plist [Support]
[running] java64.plist [Support]
/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java -jar /Users/BibekShrestha/Library/.java64.jar
[failed] javax32.plist [Support] [Details]
[loaded] One Apple task
User Login Items:ⓘ
Dropbox UNKNOWN (missing value)
Other Apps:ⓘ
[running] com.apple.xpc.launchd.oneshot.0x10000003.EtreCheck
[running] com.google.Chrome.85516
[running] com.parallels.vm.prl_naptd
Internet Plug-ins:ⓘ
JavaAppletPlugin: Version: Java 8 Update 40 Check version
o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]
Unity Web Player: Version: UnityPlayer version 5.0.3f2 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.0.0.0 - SDK 10.7 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 20.0.0.286 - SDK 10.6 [Support]
LogMeIn: Version: 1.0.935 - SDK 10.7 [Support]
Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [Support]
googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
Autodesk123D32: Version: Autodesk123D32 1.0.8 - SDK 10.7 [Support]
DirectorShockwave: Version: 11.6.5r635 [Support]
User internet Plug-ins:ⓘ
Autodesk123DShapes32: Version: Autodesk123DShapes32 1.0.129 - SDK 10.7 [Support]
Safari Extensions:ⓘ
Adblock Plus
AdBlock
3rd Party Preference Panes:ⓘ
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Logitech Control Center [Support]
SmoothMouse [Support]
Time Machine:ⓘ
Time Machine not configured!
Top Processes by CPU:ⓘ
39% com.apple.WebKit.WebContent(2)
13% mdworker(9)
11% Safari
4% WindowServer
2% launchd
Top Processes by Memory:ⓘ
528 MB com.apple.WebKit.WebContent(2)
460 MB kernel_task
389 MB Safari
336 MB Google Chrome Helper(3)
205 MB Google Chrome
Virtual Memory Information:ⓘ
75 MB Free RAM
3.92 GB Used RAM (785 MB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Feb 5, 2016, 09:48:04 PM Self test - passed
Feb 4, 2016, 04:08:06 PM ~/Library/Logs/DiagnosticReports/Steam Helper_2016-02-04-160806_[redacted].crash
com.valvesoftware.steam.helper - /Applications/Steam.app/Contents/Frameworks/Steam Helper.app/Contents/MacOS/Steam Helper
Feb 4, 2016, 04:08:03 PM ~/Library/Logs/DiagnosticReports/Steam Helper_2016-02-04-160803_[redacted].crash