Q: help

I received this security warning

"Critical Security Warning! Your Mac may be infected with a serious attack on this system, as your IP Address might be accessed from two different locations at one time. A Suspicious Connection might be trying to access Your Logins, Banking Details ...."

what should I do?

Posted on Feb 5, 2016 5:31 PM

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Q: help

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by Niel,

Niel Feb 5, 2016 5:34 PM in response to bassmasaleh
Level 10 (312,013 points)

Feb 5, 2016 5:34 PM in response to bassmasaleh

Choose Force Quit from the Apple menu, close Safari, and then launch it with the Shift key held down. If the message reappears, disconnect the computer from the Internet and close the tab the popup came from.

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by K Shaffer,

K Shaffer Feb 5, 2016 5:37 PM in response to bassmasaleh
Level 6 (14,299 points)

Desktops

Feb 5, 2016 5:37 PM in response to bassmasaleh

To stop the popup ads and do not click active buttons in browser (do not act on the
warning, do not call any phone number, etc) you can follow the instruction to disable
adware in Safari here: First close Safari... Force quit if necessary.

• Force an app to close on your Mac - Apple Support

• Stop pop-up ads and adware in Safari - Apple Support

Be wary of phony 'tech suppoort' or ransomware popups:
Phony "tech support" / "ransomware" popups and web pages

How to 'avoid installing' adware:
How to install adware

Good luck & happy computing!
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Q: help

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by Niel,

by K Shaffer,

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