Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If your phone doesn't power on how are you suppose to back it up?

MY phone doesn't turn on so how am I suppose to do a backup?

iPhone 5c, iOS 7.1.2

Posted on Feb 5, 2016 4:22 PM

Reply
Question marked as Best reply

Posted on Feb 5, 2016 4:48 PM

You cannot. You would have needed to make sure you were doing regular backups prior to your problem.

5 replies

Feb 5, 2016 6:21 PM in response to Misusfell

Misusfell wrote:


Thanks..I had it on and did more research and was able to get power restored!!! Yay!! Love these boards..so helpful.

Great! Now would be a good time to enable automatic iCloud backups. Connect your phone to power overnight. Once your turn on Backup in Settings/iCloud the phone will back up daily when connected to power, WiFi and the screen is locked.

If your phone doesn't power on how are you suppose to back it up?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.