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iMac 27 5 K won't start up

iMac 27 5 K won't start up, screen went black and will not restart

iMac with Retina 5K display, OS X Yosemite (10.10.5), iMac 27

Posted on Feb 5, 2016 10:16 PM

Reply
2 replies

Feb 7, 2016 8:03 AM in response to jimfromoc

Greetings jimfromoc,


Thanks for using the Apple Support Communities!


I understand that your iMac is not starting up as expected and we know how frustrating and concerning issues like this can be.


To begin troubleshooting, I suggest reading over the information in the following article.


If your Mac won't turn on - Apple Support


If the issue continues after working through the previous information, try starting in safe mode as described in the next article.


Try safe mode if your Mac doesn't finish starting up - Apple Support


Have a great day!

iMac 27 5 K won't start up

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