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iTunes Syncing Problem

Hi,

iTunes would sync my iphone every time, but today i run a malware scan in my computer and deleted all the malware which the program found and from that time i cant sync my iphone it shows syncing iphone and then it stops and nothing happens. And even my all capacity of iphone turned into "other". Here is the pic of that. User uploaded file

iPhone 4, iOS 7.1.2

Posted on Feb 5, 2016 9:49 PM

Reply
9 replies

Feb 7, 2016 4:10 AM in response to smanav7

Hold the home and power buttons for 10 seconds to force the phone to reboot. Do you see your contacts and media on the device now? If not it might be time to Restore your device from an iCloud or iTunes backup. Under Edit > Preferences > Devices tick the option to Prevent iPod, iPhones, and iPads from syncing automatically otherwise your existing backup might be corrupted when you connect your device.


tt2

iTunes Syncing Problem

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