Anyone else have an iMac that starts typing on its own?
I try to type in a password and the computer just starts typing, indefinitely. I go to write an email and the computer hits return over and over and over. Then it starts beeping at me--the beep that says, "you already hit that key!" I have no control over what it types. My only recourse is to restart, which works most of the time. Until yesterday.
This is going on 5 months of patiently trying a whole lot of solutions, none of which worked. Of course, it only happens intermittently which makes it a lot more difficult. I have, however called and spoken to an advisor while it was doing it, hoping that would help. Nope.
I've been through 5-6 Apple people for probably 7+ hours on the phone. They finally said make a genius bar appt and take it in. I did. The whole darn 27" thing. They gave me a new keyboard to try. Nope. They suggested I reinstall the latest system. I did. Nope.
I'm becoming pretty much fed up.
I will say, in all of the conversations I have had, I only ran into one rude woman. Every other representative has been pleasant and every one has, I think, tried very hard to make it work.
Unfortunately the last woman I spoke with, a senior advisor who gave me her phone number and extension, has not returned either my emails nor my phone messages.
So I am sort of screwed. When it happens, of course I cannot use my $2000+ machine. Fortunately I have a laptop or I'd be screaming bloody murder. Maybe I need to start screaming bloody murder. I want them to fix it or give me a new one. 5 months is enough.
Anyone else have a computer that writes on it's own? I sure would love any advice anyone can offer.
iMac (27-inch, Late 2012), OS X Mountain Lion (10.8.3)
