Q: After pressing install and putting my password in whilst trying to download an app it goes back to the "get" button. Can someone t ... After pressing install and putting my password in whilst trying to download an app it goes back to the "get" button. Can someone tell me how I can fix this? more
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Feb 7, 2016 8:53 AM in response to jshawty96by Allen A,Hello jshawty96,
I understand that, when attempting to buy or install an app from the App Store, you're prompted for your password, but the app doesn't begin downloading after your password is entered. Such behavior typically indicates an inability to properly communicate with the iTunes and App Store servers. The article linked below details a number of steps that can help restore these channels and your ability to obtain and install apps on your iPhone.
If you can’t connect to the iTunes Store
https://support.apple.com/en-us/HT201400Regards!
