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Feb 7, 2016 11:42 AM in response to lorenagaby Jason L,Hello lorenaga,
It sounds like there's an issue with the Mail app quitting unexpectedly on your iPhone 4s. If you haven't already, take a look at the article below and try running through the general troubleshooting tips that it provides.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Try these steps first
- Make sure that you're connected to the Internet
- Verify your user name or password. Sign in to your email provider’s website and make sure that your email account is active.
- Check your email settings. If the settings are unavailable, contact your email provider.
- Close and reopen Mail.
- Restart your iOS device.
If you can add an email account to your iPhone, remove the affected email account from your device:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
If you have a POP email account, make sure that your email settings match your device.
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Make sure that the information matches what you see on your device.
Cheers.
