My Apple ID is locked
How do I get my Apple ID unlocked when I no longer have access to the recovery email address?
iPhone 6s
How do I get my Apple ID unlocked when I no longer have access to the recovery email address?
iPhone 6s
You should be able to reset the account's password by answering the account's security questions on http://iforgot.apple.com
If you can't your answers then contact Support in the country where you are (and which is therefore the country on your account) and see if they re-enable the account and reset its questions : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : About your Apple ID email addresses - Apple Support
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
My Apple ID is locked