4s will sync 5c wont

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Level 1

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4s will sync 5c wont

Finally got my pc to admit there was an apple usb plugged in my old 4s and what do you know it worked and did all the things and goot iPhone/computer sync should. However my 5c still wont sync the computer is still in denial about its existence and I don't know what else to try,any help would be much appreciated

iPhone 5c

Posted on Feb 6, 2016 6:27 AM

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Answer 1

turingtest2

Level 10

272,743 points

Feb 6, 2016 5:13 PM in response to AuroraKai

Try the following:

Open Control Panel > Device Manager
Plug in your device
Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
It is also possible the device may show under Imaging Devices, Portable Devices or Other Devices or as an MTB USB Device.
Right-click and select Update Driver Software...
Click Browse my computer for driver software
Browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
Click Let me pick from a list of device drivers on my computer
Click Apple Mobile Device USB Driver
Click Next, then Close and exit Device Manager

Or try iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

Failing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates.

tt2

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