HT203271: If your iTunes backup couldn't be completed or you can't restore from a backup
Learn about If your iTunes backup couldn't be completed or you can't restore from a backup
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Helpful answers
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Feb 7, 2016 1:17 PM in response to 2teesby Allen A,Howdy 2tees,
The article linked below details what to do should a computer or iTunes fail to recognize that your iPhone is connected.
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
https://support.apple.com/en-us/HT204095Cheers!
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Feb 7, 2016 1:50 PM in response to 2teesby Briansyddall,HI
Why not just back up to iCloud since ios 7 you can do almost everything over your wifi.
We have 3 iPhone 4 ipad haven't used pc for them for over 2 years All done over wifi & iCloud.
Cheers
Brian
