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Random Retina iMac Kernel Panics

Hello,


I've been getting random kernel panics for months and Apple Support (bless them) hasn't been able to figure it out by phone. Can anyone point me in the right direction from the crash report (below) that Mac OS wants me to send to Apple, please? If not, I can get info from Console or elsewhere.


Thanks!

Jake


Fri Feb 5 21:35:31 2016


*** Panic Report ***

panic(cpu 2 caller 0xffffff80061d255a): Kernel trap at 0xffffff8006186c53, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000030, CR3: 0x000000000a2c8000, CR4: 0x00000000001627e0

RAX: 0x0000000000000030, RBX: 0xffffff8023d02180, RCX: 0x0000000000000030, RDX: 0x0000000000000000

RSP: 0xffffff80278bbde0, RBP: 0xffffff80278bbe10, RSI: 0x000000006811361c, RDI: 0xffffff800fd5a4f0

R8: 0x00000000001d0639, R9: 0x00000000000ea01e, R10: 0xffffff8048d900e0, R11: 0xffffffffffffffdf

R12: 0x00000000002749e1, R13: 0xffffff800dc20000, R14: 0xffffff800fd5a4f0, R15: 0xffffff7f80000000

RFL: 0x0000000000010203, RIP: 0xffffff8006186c53, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x0000000000000030, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 1



Backtrace (CPU 2), Frame : Return Address

0xffffff80278bba70 : 0xffffff80060df792

0xffffff80278bbaf0 : 0xffffff80061d255a

0xffffff80278bbcd0 : 0xffffff80061f0233

0xffffff80278bbcf0 : 0xffffff8006186c53

0xffffff80278bbe10 : 0xffffff80061762fd

0xffffff80278bbf70 : 0xffffff80061778f0

0xffffff80278bbfb0 : 0xffffff80061ccf77



BSD process name corresponding to current thread: kernel_task



Mac OS version:

15D21



Kernel version:

Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64

Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C

Kernel slide: 0x0000000005e00000

Kernel text base: 0xffffff8006000000

__HIB text base: 0xffffff8005f00000

System model name: iMac15,1 (Mac-42FD25EABCABB274)



System uptime in nanoseconds: 49327021101108

last loaded kext at 42880618251199: com.apple.nke.l2tp 1.9 (addr 0xffffff7f89ad7000, size 32768)

last unloaded kext at 4614603184284: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f89acb000, size 12288)

loaded kexts:

com.apple.nke.l2tp 1.9

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleBluetoothMultitouch 90.3

com.apple.driver.AGPM 110.20.22

com.apple.driver.ApplePlatformEnabler 2.6.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 272.51.3

com.apple.driver.AppleHDA 272.51.3

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.kext.AMDFramebuffer 1.4.0

com.apple.AMDRadeonX4000 1.4.0

com.apple.driver.AppleIntelHD5000Graphics 10.1.2

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.kext.AMD7000Controller 1.4.0

com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleIntelFramebufferAzul 10.1.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AppleSDXC 1.7.0

com.apple.iokit.AppleBCM5701Ethernet 10.1.12

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.AirPort.Brcm4360 1020.17.1a1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.nke.ppp 1.9

com.apple.driver.IOBluetoothHIDDriver 4.4.3f4

com.apple.driver.AppleMultitouchDriver 304.10

com.apple.driver.AppleHIDTransport 5

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 272.51.3

com.apple.kext.OSvKernDSPLib 525

com.apple.driver.AppleGraphicsControl 3.12.6

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleHDAController 272.51.3

com.apple.iokit.IOHDAFamily 272.51.3

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.kext.AMDSupport 1.4.0

com.apple.iokit.IOSurface 108.0.1

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOBluetoothFamily 4.4.3f4

com.apple.driver.CoreCaptureResponder 1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleThunderboltEDMSink 4.1.1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.AppleGraphicsDeviceControl 3.12.6

com.apple.iokit.IOAcceleratorFamily2 205.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.CoreStorage 517.20.1

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 5.1.0

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac15,1, BootROM IM151.0207.B05, 4 processors, Intel Core i5, 3.5 GHz, 24 GB, SMC 2.22f16

Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)

Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Serial ATA Device: APPLE HDD ST1000DM003, 1 TB

USB Device: USB 3.0 Bus

USB Device: Expansion Desk

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: Keyboard Hub

USB Device: Apple Keyboard

Thunderbolt Bus: iMac, Apple Inc., 26.1

iMac (Retina 5K, 27-inch, Late 2014), OS X Yosemite (10.10.2), Messages app on Mac

Posted on Feb 6, 2016 8:22 AM

Reply
Question marked as Best reply

Posted on Apr 22, 2016 11:44 AM

Please remove the aftermarket memory modules and see whether the panics stop.

5 replies

Apr 22, 2016 11:44 AM in response to Linc Davis

Thanks so much for the suggestion, Linc! My Mac hasn't restarted since I removed the Crucial memory, over a month ago. They just sent me some replacement modules. Hopefully they don't cause the panics to resume.


Quick follow-up question: Apple shipped my iMac with one 8MB module installed, and I bought two more from Crucial. Is it OK to have 24MB in my machine (rather than doubles, like 8MB, 16MB, 32MB) or could that itself cause panics?


Thanks!

Jake

Apr 25, 2016 4:05 PM in response to Jeffrey Kornegay

Ok its just that I use an external audio input device and have been using it for a year fine no-problems, and then the apple software updated that has seem to cause a driver conflict with the audio device driver, I now seem to get Kernal panics caused by the audio device regularly. If I turn the audio device off The Kernal panics stop. Been happening a few months now neither Roland or Apple will take responsibility and blame each other. Just thought you may have had a similar issue.

Random Retina iMac Kernel Panics

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