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uninstalled program still in console

Hello everyone,

I have a MacBook mid 07 running OS X ver. 10.7.5.

Problem is I uninstalled an online syncing program called Mozy and something is still trying to run it according to the console log. pic attached. I have reinstalled and removed two times and same result. using CleanApp for the removal.

Any ideas how I can find and remove whatever is trying to run the program that is no longer there?

Thank you

Oscar.

User uploaded file

MacBook, Mac OS X (10.7.5)

Posted on Feb 6, 2016 9:31 AM

Reply
Question marked as Best reply

Posted on Feb 6, 2016 4:07 PM

It is not fully uninstalled just by deleting the application. it has other installed files you need to locate and remove.


Uninstalling Software: The Basics


Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.


Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.


Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.


Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.


Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.


If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.


Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.


There are many utilities that can uninstall applications. Here is a selection:


1. AppZapper

2. AppDelete

3. Automaton

4. Hazel

5. AppCleaner

6. CleanApp

7. iTrash

8. Amnesia

9. Uninstaller

10. Spring Cleaning


For more information visit The XLab FAQs and read the FAQ on removing software.


How to safely use MacUpdate to download malware-free software:


This site has both free and paid membership accounts. If you have neither then some software will be distributed as an installer wrapper that includes adware/malware you may not want. Such a download may appear on your computer like this: Firefox Installer.dmg. Delete the download and return to the main site where you will find a direct link to the developer's website. Use that link from which to download the software.


To avoid such downloads from MU just create a free membership account. Log into your account prior to using the site. This will avoid the installer wrappers and downloading adware or malware. I continue to use their site without any problems.


If you prefer not to create a membership account then note that on the download page under the price box will be the link to the developer’s site. Use that link and download the software directly from the developer circumventing the use of MU altogether.


You may be sent warnings from sone users that warns that the site is “dangerous.” In fact my list of adware tools has no links to MU. His warning is an exaggeration and it is false. Learn the facts. You merely need to use the site intelligently. Support the site but do so wisely - establish a free or paid membership to avoid problems with malware. Don’t pay attention to other users who warn you away with hyperbole and rhetorical insults.

3 replies
Question marked as Best reply

Feb 6, 2016 4:07 PM in response to ---In2Ndo---__

It is not fully uninstalled just by deleting the application. it has other installed files you need to locate and remove.


Uninstalling Software: The Basics


Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.


Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.


Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.


Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.


Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.


If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.


Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.


There are many utilities that can uninstall applications. Here is a selection:


1. AppZapper

2. AppDelete

3. Automaton

4. Hazel

5. AppCleaner

6. CleanApp

7. iTrash

8. Amnesia

9. Uninstaller

10. Spring Cleaning


For more information visit The XLab FAQs and read the FAQ on removing software.


How to safely use MacUpdate to download malware-free software:


This site has both free and paid membership accounts. If you have neither then some software will be distributed as an installer wrapper that includes adware/malware you may not want. Such a download may appear on your computer like this: Firefox Installer.dmg. Delete the download and return to the main site where you will find a direct link to the developer's website. Use that link from which to download the software.


To avoid such downloads from MU just create a free membership account. Log into your account prior to using the site. This will avoid the installer wrappers and downloading adware or malware. I continue to use their site without any problems.


If you prefer not to create a membership account then note that on the download page under the price box will be the link to the developer’s site. Use that link and download the software directly from the developer circumventing the use of MU altogether.


You may be sent warnings from sone users that warns that the site is “dangerous.” In fact my list of adware tools has no links to MU. His warning is an exaggeration and it is false. Learn the facts. You merely need to use the site intelligently. Support the site but do so wisely - establish a free or paid membership to avoid problems with malware. Don’t pay attention to other users who warn you away with hyperbole and rhetorical insults.

Feb 6, 2016 3:44 PM in response to Kappy

Thanks for the reply. I have already checked all those locations. and as I mentioned in my post. I used CleanApp to remove the app.

To me it seems more like it might be a plist. I think they are called. telling the system to try and start the program. but I haven't played with my system for a while and specially since Mac usually just works. never really got to actually edit one of those list. and don't want to break anything. and If I remember correctly, I think there are also .com files that might be doing this. and again. never got to play with those either.


Anyone ?




Thanks

uninstalled program still in console

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