Richard Smith3
Level 1 (0 points)

Q: Is apple.windlap.net associate with Apple and trouble with Chrome

I have had trouble using Google Chrome. Today after installing Chrome, a Web Site appeared with the URL of apple.windlap.net with the heading os Apple Support. Is apple.windlap.net associated with Apple?

 

Also, I get warnings that I need to call a number to have my computer checked. I don,t call and I don't use Chrome. Is there a way I can use Chrome safely?

iMac, OS X Yosemite (10.10.1)

Posted on Feb 6, 2016 8:52 AM

by Eric Root,Solvedanswer
Eric Root Eric Root
Level 9 (74,172 points)
iTunes
A:

If the pop-up reloads, force quit Chrome (command - option/alt - esc) and reopen with the shift key held down. If that doesn't work, disconnect from the Internet, go to History and delete the website. Quit and reopen with the shift key held down.

Posted on Feb 6, 2016 10:20 AM

Close
Richard Smith3

Q: Is apple.windlap.net associate with Apple and trouble with Chrome

  • All replies
  • Helpful answers

  • by Lexiepex,Helpful

    Lexiepex Lexiepex Feb 6, 2016 10:16 AM in response to Richard Smith3
    Level 6 (10,536 points)
    Mac OS X
    Feb 6, 2016 10:16 AM in response to Richard Smith3

    No.

  • by Eric Root,Solvedanswer

    Eric Root Eric Root Feb 6, 2016 10:20 AM in response to Richard Smith3
    Level 9 (74,172 points)
    iTunes
    Feb 6, 2016 10:20 AM in response to Richard Smith3

    If the pop-up reloads, force quit Chrome (command - option/alt - esc) and reopen with the shift key held down. If that doesn't work, disconnect from the Internet, go to History and delete the website. Quit and reopen with the shift key held down.

  • by elliebelly,

    elliebelly elliebelly Mar 19, 2016 11:10 AM in response to Richard Smith3
    Level 1 (0 points)
    Mar 19, 2016 11:10 AM in response to Richard Smith3

    I'm having this same problem -- for a few weeks, although I'be been out of town and this is my first chance to research it.  It's not just this linked site.  No matter what site I go to, after a few clicks, this pops up with a voice over that says "warning, warning, call us immediately because you have a bad virus, blah blah blah"  Then it creates a regime of click through alerts that make it almost impossible to get the laptop to be functionable because they pop up no matter what you try to do.  Seems to only affect online work.

     

    Any ideas?  It's driving me nuts.

  • by MrHoffman,

    MrHoffman MrHoffman Mar 19, 2016 1:10 PM in response to elliebelly
    Level 6 (15,637 points)
    Mac OS X
    Mar 19, 2016 1:10 PM in response to elliebelly

    You've very likely installed adware or some other dreck on your Mac, unfortunately.   Freebies, cracked apps, stuff downloaded from anywhere other than the Mac App Store or from the developer's web site — consolidators, download aggregators and the rest are best avoided — can contain dreck now.  (And it's sometimes possible to get dreck from the Mac App Store or from the developer's site.)

     

    Apple has a support note on this topic.

     

    First, ensure that Time Machine or some other backup is running before you try any changes and any removals.   Have complete backups.  Always.

     

    Then given this only seems to hit online activity, start by disabling or removing any browser extensions that you have, and disable all of your login items except for applications from Apple or that you centrally need.