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Ok, so someone gave us an Apple TV, And it's software was out of date, so I updated it and now it's constantly restarting, loading every time it does. WHY??? And HOW DO I SOLVE IT??????

Please help!!!!

iOS 6

Posted on Feb 6, 2016 11:41 AM

Reply
1 reply

Feb 6, 2016 11:43 AM in response to Cookie Bin 21

Welcome to the Apple Community.


Try the following steps, check whether things are working after each step where appropriate, before trying the next.


  1. Restart the Apple TV (Settings > General > Restart).
  2. Restart the Apple TV by removing ALL the cables for 30 seconds.
  3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
  5. Restore the Apple TV (Settings > General > Reset > Restore)

Ok, so someone gave us an Apple TV, And it's software was out of date, so I updated it and now it's constantly restarting, loading every time it does. WHY??? And HOW DO I SOLVE IT??????

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