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Apple ID security answers have been forgotten.

HELP. I forgot my 2 security question answers to authenticate my apple.id identity. Any suggestions?

iMac, OS X El Capitan (10.11.2)

Posted on Feb 6, 2016 12:50 PM

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11 replies

Feb 9, 2016 6:13 PM in response to Prindle16

the END of the Biggest link above...

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If you can't reset your security questions

If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.

If you answer your security questions incorrectly too many times in a row, you temporarily can't access your account. You can try to reset your questions after the waiting period ends.

Apple ID security answers have been forgotten.

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