Q: I just bought an IPhone 6 Plus. When I receive a text message I don't get any notification or vibration. I have all the settings correct. I know several others with the same problem with this phone. Any suggestions?
I Just purchases IPhone 6 Plus. When I receive a text message I don't get any notification - no vibration and no sound. I have everything set correctly. I know several others that have the same issues with this phone. Any suggestions?
Posted on Feb 6, 2016 5:21 PM
Check the Silent switch above the volume buttons on the left side of your iPhone. If it's orange, then the sound is switched off. Switch it on. If that's not the issue, go to Settings > Sound, and try increasing the volume. If that doesn't help, restart and/or backup and restore your device. You might also want to check your "do not disturb" settings - Use Do Not Disturb on your iPhone, iPad, or iPod touch - Apple Support
This article might be helpful as well: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
Posted on Feb 16, 2016 1:45 PM