My macbook turns itself on after I told it to turn off.

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Level 1

4 points

My macbook turns itself on after I told it to turn off.

Hello, So straight to the question: So after I ordered and installed a new AirPort/Bluetooth Cable, since I managed to destroy the last one, my macbook has started acting weird, everytime I turn it off it turn itself on again.

I had the same problem when I didn't know I had destroyed my airport cable the only difference then was that the fan got fired up.

So I am sure that its the Airport cable fault.

So what should I do? Is there anything I can enter in terminal or edit any .plist document or anything.

anything that doesn't make me disconnect the airport cable everytime I want to turn my macbook pro off.

Specs:

4GB Ram DDR3

SSD

NVIDIA Geforce 320M

Intel core 2 duo 2.4ghz

MacBook Pro, OS X El Capitan (10.11.2)

Posted on Feb 6, 2016 5:05 PM

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Answer 1

Best reply

K Shaffer

Level 7

34,978 points

Feb 7, 2016 2:51 AM in response to T_bone1308

Appears you may need to buy the replacement suspected parts and also

while doing so, be sure to get replacements for those nearby that may be

damaged in the attempt to get past them in order to fix the first fault.

Did you use an ifixit repair guide, or a combination of online youtube and

other DIY video? macsales.com has some that do OK for replacing parts

and they're free to use. If you have a working second computer, of course.

The issue likely relates to a hardware problem, if the situation started when

you were looking to replace parts. Not sure if a command-line 'fix' is in order.

Preference files may somehow get corrupted, but if you're seeing data issues

there may be a logic related problem in the computer.

Troubleshooting and diagnostics are more difficult once the unit has sustained

additional probable damages related to an earlier attempted repair...

Sorry I've no great ideas to note; with time near 1:30AM here, I'm going offline.

Good luck in this matter! 🙂

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Answer 2

T_bone1308 Author

Level 1

4 points

Feb 7, 2016 2:50 AM in response to K Shaffer

Thanks for reminding me, yes in fact there is one other hardware "component" that is faulty, the isight cable, instead of trying to replace it (because I wont take the risk of cracking open the screen on my MBP) I just cut it straight off. So I have a suspicion that my MBP are trying to "find" it or something and since it can't find it it will turn itself on again without my "permission", thats at least my theory. So shouldn't there be any line in any .plist files, or simply a terminal line that would fix this, just to like tell my MBP that it should stop "searching" for a isight camera.

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Answer 3

T_bone1308 Author

Level 1

4 points

Feb 7, 2016 3:49 AM in response to T_bone1308

So I tried to disable the iSight camera with a command line or two in terminal, but when I use the command line that is provided in the tutorial I found it says directory is not found. So how do I find my directory to quicktime.

this is the command lines I used:

mkdir /System/Library/QuickTime/.iSightBackup

sudo mv /System/Library/QuickTime/QuickTimeUSBVDCDIgitizer.component /System/Library/QuickTime/.iSightBackup/

This is what it says when I entered the first command line

mkdir: /System/Library/QuickTime/.iSightBackup: File exists

This is what it says when I enter the second command line

/System/Library/QuickTime/QuickTimeUSBVDCDIgitizer.component: No such file or directory

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Answer 4

K Shaffer

Level 7

34,978 points

Feb 7, 2016 10:26 PM in response to T_bone1308

That process is not one I'm comfortable in suggesting use of to resolve hardware problems.

And the QuickTime application has other system-wide implications, so be careful in attempts

to change how it works in command-line.

There may be a way to simply isolate the cut iSight cable ends; that is if a short did not occur

when they were broken or damaged in the first place. If the battery or a capacitor charge were

present in the system logic board and/or display components, then other damages may exist.

To locate a source for and acquire an original Apple service manual (in PDF?) for that model

would be helpful in looking to these aspects of hardware and perhaps some troubleshooting.

The systems Console log files and reports, based on time and date, may be helpful to see if

the computer is looking for lost items; or of evidence of other routine and unknown behavior.

Some of that is not a bad thing; however attempting to resolve perceived trouble from only

the Console log or a command-line (terminal) can be a source of greater troubles.

At this point, I don't think I'd be of much help.

Good luck however, in this matter! 😐

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Answer 5

T_bone1308 Author

Level 1

4 points

Feb 7, 2016 11:42 PM in response to K Shaffer

So I'm going through my log right now trying to find something, I found a service manual for my mac, it says if the airport cable can be a cause for no startup if there is a short, and I guess me cutting those cables may (probably) has caused some kind of short in my system. Luckily when I ordered the new airport/bluetooth cable I got two of them. But I am not very comfortable in cracking open the screen for so many reasons. And where I live support would most likely be super expensive. (I live in Norway FYI)

The only problem is that my mac is starting up fine but its not shutting down fine. So it has to be a reverse. (no **** Sherlock)

So the problem seems to be "narrowed" down to a short of some kind made by the Airport cable.

Should I take my chances on cracking open my screen? or should I go to support, I am very familiar with taking apart my computer (and after this experience a lot more cautious now then I was before)

And if i take it to support I am worried they will find my weird stuff that I have on my SSD/HDD 😝

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Answer 6

K Shaffer

Level 7

34,978 points

Feb 8, 2016 12:31 AM in response to T_bone1308

Well, as to the last situation, if you still have a rotational hard drive from the computer

in working condition, hopefully you kept a backup of the original OS X as-shipped in it.

Then it would be a matter of 'simply swapping' the SSD out and the HDD in. Of course

I'd suspect no matter the simplicity, somehow it may not be quite that simple...!

Given there are several different build models of MacBook Pro with 2.4GHz processor

better identification would need to be made before trusting those iFixit or other repair

guides, since details likely changed somewhat. Assuming my database searching here

has deduced the computer you have is as follows, a correct guide should easy to find:

• MacBook Pro (13-inch, Mid-2010)

Introduced April 2010

Discontinued February 2011

Model Identifier MacBookPro7,1

Model Number A1278

EMC 2351

Order Number MC374LL/A (2.4 GHz), MC375LL/A (2.66 GHz)

{based on graphic + processor specs in your post; using http://MacTracker.ca database}

If correct, based on your vague identification, iFixit repair guide for the MacBook you have should be:

• MacBook Pro 13-inch Unibody Mid 2010 Repair guide - iFixit:

https://www.ifixit.com/Device/MacBook_Pro_13%22_Unibody_Mid_2010

Although you may already have this guide, or similar, I sorta wanted to look at the inside views of

the wires and bits in the way. Given the age of the MacBook Pro you have, the Genius at Apple

Store likely won't want to repair it; so an Authorized Apple Service Provider (premium or specialist)

may be the places to look into. If you should choose to let someone else troubleshoot & repair it.

There may be more than one choice in your area; the Apple support has a locator for sales, service

and other aspects of product support. Some not so near but they may offer a better in-house repair.

The above ^ probably won't work, there.

I see something here: http://www.apple.com/no/contact/-- or this Locator https://locate.apple.com/no/no/

{On read-through I just noticed you're in Norway? Over north pole from AK? Or the other 'little norway' US?}

Anyway, here's another late Sunday (local time nearing 11:30PM) and wishing you a good next week! 🙂

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Answer 7

T_bone1308 Author

Level 1

4 points

Feb 8, 2016 4:30 AM in response to K Shaffer

Yes I have a rotaional hdd still, but I use it as a second storage device on my macbook.

I tried using my HDD as a "boot disk" no luck there same prossces, i turn the mac off it turns itself on.

Yeah I know about a authorized apple service in my area, but then again I would have to pay so much money for it wouldn't even be funny.

Yeah I live in Norway in Scandinavia. So...

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Answer 8

T_bone1308 Author

Level 1

4 points

Feb 15, 2016 10:56 AM in response to K Shaffer

So I don't know if this helps you to help me... but it turns out that my mac decides to not turn on again after it has entered hibernate sleep, this only happens a few times out of all the times it enters hibernate. But its a well known bug that some features might turn off after hibernate sleep. So I don't know would this change anything? btw my Mac crashes when this rare thing happens. but If I hold the power button long enough it turns off and doesn't turn on again automatically. So......

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Answer 9

K Shaffer

Level 7

34,978 points

Feb 15, 2016 4:16 PM in response to T_bone1308

There may be someone who views through these discussions who could suggest which

console log files to access and post in a thread, that may reveal the nature of this issue.

However, that said; I really don't have any ideas at this point...

The issue likely relates to hardware & points to a need for in-depth lengthy pro diagnostics.

Unfortunate your geographical location does not support alternative quality service options 😐

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