adcjr1980

Q: Group messaging

is anyone else having trouble receiving group messages? Is there a way to fix this?

iPhone 6s

Posted on Feb 6, 2016 9:39 PM

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Q: Group messaging

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  • by sterling r,

    sterling r sterling r Feb 8, 2016 9:20 AM in response to adcjr1980
    Community Specialists
    Feb 8, 2016 9:20 AM in response to adcjr1980

    Howdy there adcjr1980,

     

    It sounds like you have some group messages that you aren't receiving consistently. I would do the troubleshooting in this section from the following article since it seems to be about that kind of an issue:

     

    If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

    If messages won't send to a certain person or you need help with group messages

    Sometimes your messages won't send to a particular contact, or you might have issues with group messages. For example, you might reply to a group conversation and receive your own message. Or you might get a new phone number and see your old one listed as a recipient in an existing group conversation.

    Delete the conversation* that has the issue and start a new conversation: 

    1. Open Messages and look at your list of conversations.
    2. Swipe from right to left on the conversation you want to delete. Then tap Delete.
    3. Open Messages, tap  , and enter the phone number or email address of your contact or contacts. 
    4. Write a new message and tap send. 

    *When you delete a conversation, you won’t be able to recover it. If you want to save parts of conversations or their attachments, you can take screenshots. You can also touch and hold an attachment or message bubble, then tap More > Save. 

     

    Thank you for using Apple Support Communities, take care!