Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad air passcode screen not responding during ios 9 upgrade

i was in the middle of upgrading my ipad air ios to latest 9 point something version;

ipad air prompt me to slide to upgrade;

i was able to slide and the passcode screen shows up;

i try to key in my passcode but the screen simply is not responding;

i try to restart as well as force restart my ipad air;

still problem not solved;

please help 😟

itunes 12.2

Posted on Feb 6, 2016 11:43 PM

Reply
2 replies

Feb 7, 2016 12:26 AM in response to Briansyddall

thanks brian.


however, the problem is i simply am not able to get into my ipad air coz i am not able to key in the passcode;

i have try force reboot but the problem exist;

i have in fact downloaded the ios 9.2.1 already and in the middle of completing the ios update when this issue happens;

simple dont know what to do with my device.

ipad air passcode screen not responding during ios 9 upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.