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Cant add mp4 videos to itunes anymore

I have been adding my mp4 videos to iTunes fine all day by dragging and dropping them to iTunes. They were then going to home videos so I moved them to movies. Now when I try and add more video files they aren't appearing anywhere in the library not in movies or home videos. I have not changed any settings on the laptop or iTunes and am using up to date versions of both. I don't get why it was working one minute and now it's stopped all of a sudden.


Any help would be greatly appreciated

Thanks

Dave

Toshiba laptop-OTHER, Windows 10, Windows 10 and latest iTunes being

Posted on Feb 7, 2016 1:49 AM

Reply
11 replies

Feb 6, 2017 12:24 PM in response to SunleyJr

Previously i was able to import a video file (MP4 format) and watchnit using the TV app. Now when I start the TV app, I find I an internet connection is required. (At least that is the message I get). ***? What do I use to watch an mo4 file that is on my phone's hard drive? The file coding, frame rate etc is not the issue. What native iPhone app do I use?

Feb 7, 2016 3:55 AM in response to SunleyJr

The mp4 container might be the same, but there could be differences in the encoding scheme. See https://en.wikipedia.org/wiki/MPEG-4_Part_14 for some background. Otherwise I've no idea what the issue might be. You can try dropping a copy of one of the files in <Media Folder>\Automatically Add to iTunes. If iTunes rejects the file it will be moved into a Not Added folder. It won't tell you why, but at least you'll know it isn't hiding it somewhere else in the library.


tt2

Cant add mp4 videos to itunes anymore

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