Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error - Does anyone know what this means?

I'm trying to change the cover of my ebook and i keep getting this error..

Does anyone know what this means and how i can fix it?

User uploaded file

iBook, iOS 9.2.1

Posted on Feb 7, 2016 3:49 AM

Reply
1 reply

Feb 8, 2016 12:51 PM in response to adam_101123

Hi adam_101123,

Thanks for your question. The resource below includes support telephone numbers and an email address for issues you may be having using iBooks Author and iTunes Connect:

Working with iTunes

Apple provides support to iBooks Store authors and publishers via email and phone:

  • Send an email to ibooks_applicationsupport@apple.com
  • If you have an Apple ID enabled for iTunes Connect, you can contact the iBooks Publisher Support team by phone, Monday through Friday from 7 a.m. to 5 p.m. (PT). Local phone support is available in English in the countries listed below.
Austria 0800 070 267
Australia 1300 307 504
(Note that this is a low tariff number.)
Denmark 8025 1619
France 0805 540 117
Germany 0800 664 5307
Italy 800 915 902
Netherlands 0800 0201 578
Norway 8005 6951
Spain 900 812 687
Sweden 020 100 528
U.K. 0800 975 0615
U.S. +1 (877) 206-2092
(Toll-free from U.S. and Canada.)

International calling rates may apply elsewhere.

Take care,

Error - Does anyone know what this means?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.