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No account preferences in Messages on iMac

iMac Messages no longer synchronises messages between iMac/ipad etc. Going to accounts in preferences in messages, the imessage account window is just grey.


Tried deleting ichat settings in Library/Preferences to no avail. Any suggestions?

User uploaded file

IMAC (RETINA 5K, 27-INCH, MID 2015), OS X El Capitan (10.11.1)

Posted on Feb 7, 2016 3:23 AM

Reply
7 replies

Feb 7, 2016 12:23 PM in response to dickbowyer

Hi,


Restore the OS

The Preferences panel is also missing the Video/Audio icon.


This means it is deeper than just the syncing of iMessages.

There is no may to reinstall Messages on it's own.





User uploaded file

8:23 pm Sunday; February 7, 2016


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Feb 7, 2016 11:32 PM in response to dickbowyer

Hi,


You restart the computer but hold down the CMD+ R keys

How to reinstall OS X on your Mac - Apple Support


It reinstalls the OS over what you have without touching any installed Apps or your Home Folder.


User uploaded file

9:09 pm Sunday; February 7, 2016


 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

No account preferences in Messages on iMac

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