Qarter
Level 1 (0 points)

Q: IWork isn't free anymore.

I have iPad air. I wanted to download Numbers from IWork and it asked me to pay. I thought it should be free. Am I right?

iPad Air, iOS 9.2.1

Posted on Feb 7, 2016 6:30 AM

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Qarter

Q: IWork isn't free anymore.

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  • by jason269,

    jason269 jason269 Feb 8, 2016 2:48 PM in response to Qarter
    Community Specialists
    Feb 8, 2016 2:48 PM in response to Qarter

    Hi, Qarter.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand you have questions regarding free applications made available to qualifying devices.  Take a look at the article below for more information about this option.  

     

    Free Apple apps for your iPhone, iPad, and iPod touch with iOS 8

     

    Cheers

  • by JacquesSzluha,

    JacquesSzluha JacquesSzluha Feb 10, 2016 11:43 AM in response to Qarter
    Level 1 (14 points)
    Notebooks
    Feb 10, 2016 11:43 AM in response to Qarter

    Qarter wrote:

     

    I have iPad air. I wanted to download Numbers from IWork and it asked me to pay. I thought it should be free. Am I right?

    I've had the same issue with GarageBand and the other iLife / iWork apps. It shows that I need to pay, but when I downloaded them I have not been charged. I contacted Apple before downloading GarageBand and Numbers - I have been informed that I am not supposed to be charged and should I be, then they will refund me.