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I have had the updated iTunes for weeks...but all of the sudden, every time I open it it crashes and a box comes up saying "iTunes quit unexpectedly".
Sometimes it will open for about 10 seconds and work before it crashes, but it always crashes.
I am on an iMac. I have tried restarting.
What should I do?
iMac
Hold down the option/alt key while starting iTunes. Create a new, test library. If that works it is your old library that is corrupt and we can proceed from there. If that does not work then it is likely the application which is corrupt and you can try re-installing it.
Apr. 2015 Niel post: Re-install iTunes application - https://discussions.apple.com/thread/6990002?answerId=28055467022#28055467022 - delete the old application first, with instructions on how to do that.
April 2015 LincDavis post with a bit more detail on the method Niel outlines - https://discussions.apple.com/thread/7002727?answerId=28101611022#28101611022
A similar technique by Ben.d using Terminal to delete the application - https://discussions.apple.com/thread/6985231?answerId=28036630022#28036630022
It crashes when I make a test library. So I just removed and reinstalled. Still crashes.
How is that possible..
Does it crash in another user account?
Additionally:
iTunes: Troubleshooting issues with third-party iTunes plug-ins - https://support.apple.com/HT203395 - hold down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes
iTunes quits unexpectedly every time I open it
