i forgot my password and i've charged it in my computer, but he says he can not do it because my iPad has an acces.
I forgot my password. But when i charged into my computer, he says that he can not recover because my ipad has an acces?
iPad Air
What do you mean 'because my ipad has an acces', what is the exact text of any message that you are getting ?
If you forgot the passcode to unlock your iPad (you might need to use the recovery mode instructions) : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
If you forgot your iTunes account's password : http://iforgot.apple.com (after changing it : What to do after you change your Apple ID email address or password - Apple Support)