iphone wont ring
iphone 5
wont ring or vibrate on incoming calls
AT&T, Ver 9.2.1
iPhone 5, iOS 9.2.1, att
iphone 5
wont ring or vibrate on incoming calls
AT&T, Ver 9.2.1
iPhone 5, iOS 9.2.1, att
Did you already check Settings/Do not disturb? Make sure it is not enabled. Also check the Mute/Silent switch on the side of the phone.
If it has not been enabled, did you already try to force restart the phone by holding the sleep and home button for about 10sec, until the Appel logo comes back again?
You will not lose data by doing that, but it can cure some glitches.
Next step after that would be setting it back to factory settings:
Use iTunes to restore your iOS device to factory settings - Apple Support
Did you already check Settings/Do not disturb? Make sure it is not enabled. Also check the Mute/Silent switch on the side of the phone.
If it has not been enabled, did you already try to force restart the phone by holding the sleep and home button for about 10sec, until the Appel logo comes back again?
You will not lose data by doing that, but it can cure some glitches.
Next step after that would be setting it back to factory settings:
Use iTunes to restore your iOS device to factory settings - Apple Support
Thanks for the suggestions.
Tried all of the above, problem still persists
Did you use the backup after setting it back to factory settings? If yes, try again without any 3rd party app installed and no backup data used to restore. Set up your personal details manually and see if the phone rings when a call is coming in.
If it does not, get it checked by Apple or an Apple Authorized Service Provider next to your place:
iphone wont ring