HT202067: Archive your Gmail messages in the Mail app

Learn about Archive your Gmail messages in the Mail app
julian0204

Q: total loss of e-mail history related to the Apple e-mail client or the iOS e-mail app

Hardware: iPhone 6s

Software: gmail desktop and mobile, inbox by gmail, apple mail

Problem description: over the past three weeks my entire gmail inbox messages have been moved to my trash folder without notifying me. I have checked my settings under gmail and nothing indicates that I have changed something. Please help. Thank.

Below is the answer that I got on gmail help forum:

Question: Is there a way to make sure this doesn't happen in the future

Answer from gmail help forum: "The current best suggestion is to NOT use the iOS e-mail app, but download the Gmail app instead.  Some people have said they like the Outlook app.".

 

iPhone 6s Plus, iOS 9.1

Posted on Feb 7, 2016 12:43 PM