Q: I drop my iphone in a cup of tea and now wont turn on, how do i fix this

To answer both of you, Yelp is easily crowdsourced and have more to do with who is friends with the person and who hates the person. Give me the name of your repair place and I can drop your stars in about 24 hours.

xcesv4c, you really make yourself sound foolish with comments like that, I wonder why people would recommend going to Apple instead of saying find some 3rd party place in your city and have them work on it first. Please let's use some common sense rather than promoting your non-regulated industry.

If people don't want to lose the pictures from their grandchild's birth I have advised them to try to find a 3rd party to look at it as I do know that Apple won't be able to rescue those pictures. I also warn them that Apple probably will have nothing to do with their phone after they do so. But these posts are diminishing as backups for iPhones become more automatic and photos are put on the cloud soon after taking them. If people have their backup and their photos I would always direct them to the Apple Store to replace the device. Swapping the phone DOES fix the problem and gives them a 90 day warranty backed by Apple (or their original warranty) and it is backed by someone they know and that will be here in the future.

Why don't all of you in the repair community go meet and actually create and trade group and standards instead of posting here.

xcesv4c wrote:

 

Good for you that you have yours set up, but there are still thousands and thousands of iPhone users that don't have their data automatically backed up.. yes maybe part of it is their fault, and some might not even know any better but regardless there are people out there that need data that are unable to access it and Apple will do NOTHING to help them.

You're not listening.  I never set it up.  It just happened.

I just cannot believe that thousands and thousands of iPhone users would go to the trouble of preventing backups.

zenmanic wrote:

 

LOL. "That's the good thing about going to Apple." Not if you need your information.

 

People who need their information back it up, so they can't lose it. The ones who don't care about about their information don't bother

Then in that case if people know that they can go to a national director or reputable 3rd party repair sites and data recovery and find a 3rd party to do it for them. And if their phone fails after you work on it and they take it to Apple and they reject an out-of-warranty replacement your warranty apparently states that you will then replace their phone.

Philly it is fine to be confident in the settings of your phone. But to inform you a little about how iphones work. You can setup an iphone without an icloud account. (so no backup). You can also run out of memory in the icloud account and still have a surplus of phone memory above the icloud amount that won't be backed up. Both situations can be prevented but often times never are and people get stuck with no data backed up.

The point of data-recovery is just that.... to recover the data. Not to fix the phone (although many times it is possible) Once they have their data they can still go do the oow swap. I'm not sure what part of that isn't being understood. It doesn't matter if someone else has been inside the phone or not as long as you can see it isn't intentionally completely destroyed. Believe me or not, your choice, but I've been doing this for years and have never seen anyone get denied. I speak from experience you speak from assumptions.

xcesv4c wrote:

 

but there are still thousands and thousands of iPhone users that don't have their data automatically backed up.. yes maybe part of it is their fault,

Not sure where you are researching your figures from as you give no links, but No, all of it is their fault. With the option of iCloud and iTunes there is no excuse for anyone not to protect their data by backing it up. What part of not backing up isn't their fault?

Thanks in advance

Pete

"People who need their information back it up, so they can't lose it. The ones who don't care about about their information don't bother" Again. Another person that is not on the frontlines of phone repair.  It's simply a fact that people don't back up their information. To belittle their situation is just mean. The tech savvy  in the group here can feel confident and know their information is backed up, but there is literally thousands that don't bother to setup an icloud account on there phone or run out of icloud space or get put in some situation where they lose access.

If you are so concerned about your information, then back it up. It's not rocket science.

You are going to lose that same information if your phone is lost, stolen, or run over by your car.

We live in the electronic age.

Anyone who claims to not have enough time (all you have to do is plug your phone in and go to bed to back it up to iCloud - so how long does that take?), or who just doesn't know any better, has no business storing what they deem to be important, priceless, irreplaceable, critical information on an electronic device that is susceptible to the inevitable problems that any electronic device may have.

If this was 1985, you might have a point about people just not knowing better. But it's not 1985....

And you contradict yourself. You want to argue that consumers are savvy enough to do the research necessary to find a competent, reliable, trustworthy 3rd party repair shop, but that they are not savvy enough to have the common sense to back up data that is stored on an electronic device that, again, is not just subject to failure, but is also subject to theft, loss, accidents, and, yes - being dropped in water.

Are you kidding me?

GB

zenmanic wrote:

 

Philly it is fine to be confident in the settings of your phone. But to inform you a little about how iphones work. You can setup an iphone without an icloud account. (so no backup). You can also run out of memory in the icloud account and still have a surplus of phone memory above the icloud amount that won't be backed up. Both situations can be prevented but often times never are and people get stuck with no data backed up.

You can still back it up even if both of those are true.

I do agree that it is the fault of the user, however that's why they would be charged for the service to recover their data. Although their fault they still should have the option to recover data if they need. You don't get a computer virus and expect to not be charged for something that's the user's fault to begin with. Just like any other service it is just another alternative instead of going to a company that pushes 1 option at you.

zenmanic wrote:

 

You can also run out of memory in the iCloud account...

5000 photos.  Gee, that's a big worry. 

gail from maine wrote:

 

If you are so concerned about your information, then back it up. It's not rocket science.

 

You are going to lose that same information if your phone is lost, stolen, or run over by your car.

 

 

 

GB

I think these couple of posters make a living from people who do not back up their data. Data retrieval specialists (?). The last thing they want someone to know is how to backup their data. Therefore, the only iPhone users they have much contact with are those silly enough not to protect their data. They appear to be talking and producing figures from out of their wallets.

Pete

I'm so laughing my head off at how high up on your horse you guys are. Thousands and thousands is not a far reach. I can verify hundreds and if i ask another busy phone shop they can verify hundreds. I'm letting you guys know its a fact. Can data loss be prevented. Of course it can. But the fact remains often times it is not.

zenmanic wrote:

 

"People who need their information back it up, so they can't lose it. The ones who don't care about about their information don't bother" Again. Another person that is not on the frontlines of phone repair.  It's simply a fact that people don't back up their information. To belittle their situation is just mean.

 

 

You probably don't know what most of us do for a living. And it's not relevant. And we're not being mean. We're being realists. Life choices have consequences. What a lot of people forget is that not making a choice, not taking action is really a choice. With consequences. Adults should expect to have stupid behavior pointed out to them. It's how we learn.