Q: I drop my iphone in a cup of tea and now wont turn on, how do i fix this

Meg St._Clair wrote:

 

love repair wrote:

 

We believe that we deserve the right to OEM parts.  We believe that we have the right to the same repair information that is provided to the in channel repair centers  (which I've already seen and there is not much there).

You seem like a pretty reasonable person. You sound like you know your business. I applaud the fact that you assist people in recovering data and that you stand behind your work. However, you don't have a "right" to OEM parts or repair information. Those are Apple's intellectual property and products. They are not and should not be obligated by law to provide them to you. I'm sorry if that puts you in a tough spot but really, this is not the government's business.

What is Apple's reason for not doing it voluntarily?

Philly_Phan wrote:

 

Meg St._Clair wrote:

 

love repair wrote:

 

We believe that we deserve the right to OEM parts.  We believe that we have the right to the same repair information that is provided to the in channel repair centers  (which I've already seen and there is not much there).

You seem like a pretty reasonable person. You sound like you know your business. I applaud the fact that you assist people in recovering data and that you stand behind your work. However, you don't have a "right" to OEM parts or repair information. Those are Apple's intellectual property and products. They are not and should not be obligated by law to provide them to you. I'm sorry if that puts you in a tough spot but really, this is not the government's business.

What is Apple's reason for not doing it voluntarily?

I don't know. I'm not sure it's relevant to my point.

Meg St._Clair wrote:

 

Philly_Phan wrote:

 

Meg St._Clair wrote:

 

love repair wrote:

 

We believe that we deserve the right to OEM parts.  We believe that we have the right to the same repair information that is provided to the in channel repair centers  (which I've already seen and there is not much there).

You seem like a pretty reasonable person. You sound like you know your business. I applaud the fact that you assist people in recovering data and that you stand behind your work. However, you don't have a "right" to OEM parts or repair information. Those are Apple's intellectual property and products. They are not and should not be obligated by law to provide them to you. I'm sorry if that puts you in a tough spot but really, this is not the government's business.

What is Apple's reason for not doing it voluntarily?

I don't know. I'm not sure it's relevant to my point.

But it is relevant to this discussion.

Philly_Phan wrote:

 

But it is relevant to this discussion.

I was addressing one particular point. Why Apple has chosen this particular path is beyond my knowledge and probably outside the TOU (though not perhaps more than most of this honey pot ).

Just more words,

Meg St._Clair wrote:

 

Philly_Phan wrote:

 

But it is relevant to this discussion.

I was addressing one particular point. Why Apple has chosen this particular path is beyond my knowledge and probably outside the TOU (though not perhaps more than most of this honey pot ).

Do you believe that it's a good thing for a billion dollar corporation to limit the freedom of the consumers?

Apple do not sell parts to 3rd parties.what is so hard to understand about that?

Csound1 wrote:

 

Apple do not sell parts to 3rd parties.what is so hard to understand about that?

Why don't they?

He can post it here like everything else he has posted

Philly_Phan wrote:

 

Csound1 wrote:

 

Apple do not sell parts to 3rd parties.what is so hard to understand about that?

Why don't they?

Because they choose not to, remember free choice?

It is the right of any company to protect proprietary information if they choose to do so. And, as Meg pointed out - speculating about what Apple does or why they do it is clearly against the TOU of the forum, so there is no point in opining on it:

Submissions

1. Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:
   1. Speculations or rumors about unannounced products.
   2. Discussions of Apple policies or procedures or speculation on Apple decisions.

GB

And are you really someone else posing as Philly_Phan? Or did the 3 year old in you just decide to come out this morning?

GB

Philly_Phan wrote:

 

Meg St._Clair wrote:

 

Philly_Phan wrote:

 

But it is relevant to this discussion.

I was addressing one particular point. Why Apple has chosen this particular path is beyond my knowledge and probably outside the TOU (though not perhaps more than most of this honey pot ).

Do you believe that it's a good thing for a billion dollar corporation to limit the freedom of the consumers?

They are protecting their own intellectual property and profits. I believe that's a necessary evil. Consumers still have choices ("freedom" is way too loaded a word). No one will ever have all available choices. Choices are always limited in some way by someone.

love repair wrote:

 

Csound1 wrote:

 

Can you post links to some supporting evidence for these 2.

These two?  Meaning the OOW lawnmower phone and the one I vaguely recall reading about from California?  I don't get it

I thought not.

Csound1 wrote:

 

Philly_Phan wrote:

 

Csound1 wrote:

 

Apple do not sell parts to 3rd parties.what is so hard to understand about that?

Why don't they?

Because they choose not to, remember free choice?

Apparently I wasn't clear.  Why did they make that choice?  Did they flip a coin?

Human beings do not make decisions without reasons.