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All replies
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Helpful answers
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Feb 12, 2016 10:18 AM in response to Csound1by love repair,Csound1 wrote:
How long has your company been in business?
This is a great question---my guess is that the spirit of the question is something like "How can I trust that you are going to be around long enough to back up any warranty claims, or that you even know what you're doing. Anyone can make a fancy warranty statement, but actions speak louder than words."
The answer to your question is. I've been repairing iPhones professionally for about three years. It is a young industry.
The answer to the spirit of your questions is. Get to know me. Ask questions. Read my blog and watch my YouTube channel. Look for external validation of my business and professional life from sources that I have no control over. See what comments people post about my business from my local community Facebook group. Check my Yelp, Google, and Facebook listings. Google me. Read my dozens of posts on other public repair forums helping users get the right repair for their device.
My repair business has helped thousands of people repair phones and other mobile devices at a cost less expensive than OOW swap for a myriad of problems that Apple refuses to address---some simple, and many complex. I have recovered precious data for hundreds of real people that are all united by their immense and immediate regret that they didn't back up their data. There are many others that I haven't been able to save.My business thinking is simple. People first. I treat every customer like a family member and solve problems for free daily. I spend an extraordinary amount of time trying to educate (both free and paid) other general repair shops to raise their game. My error 53 video was posted months ago. I have been vocal on industry forums cautioning people about the importance of transferring the original home button on any screen change since before the iPhone 6 was even released.
My business continues to see month over month growth during a time when the margins for cell phone repair are shrinking. I encourage shops to diversify and fix all types of electronics. I show them how to do this.
I am a member of repair.org which is a relatively new, but important, venture to create a professional community for independent repair. I hold the iFixit MasterTech certification and helped to develop it---which has been a huge battle to try and get industry buy-in on a certification developed by a third party. It is an evolving effort.
I come from academia, and have also been trained to be a skeptic like you. But also, I have learned to draw rational conclusions based on overwhelming data. Can you trust me? That is your conclusion to draw.
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Feb 12, 2016 10:21 AM in response to Csound1by Philly_Phan,Csound1 wrote:
Most of Roeblings bridges have fallen down or are falling down, the Golden Gate appears to be constructed from FE2O3, and who wants one that is rusty before construction. Now I know that these are Roeblings I definitely don't want one, so I shall not need your services.
Please provide links to prove your allegations.
I guess that time in business is no longer a concern for you. Interesting.
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Feb 12, 2016 10:22 AM in response to Philly_Phanby Csound1,I do not have to, eventually the GG will rust away, then you will see the wisdom of avoiding it. Along with all Roebling constructions or as we refer them (Low Bid Bridges)
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Feb 12, 2016 10:26 AM in response to love repairby Csound1,3 years
Is that your answer?,
I do not deal with new companies who can not access the correct parts, sorry but ... (as for the get to know me part), I need phone repair, not a friend so no thanks.
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Feb 12, 2016 10:24 AM in response to Csound1by Philly_Phan,Csound1 wrote:
I do not have to, eventually the GG will rust away, then you will see the wisdom of avoiding it. Along with all Roebling constructions or as we refer them (Low Bid Bridges)
Because the truth is that none have fallen, despite your libelous allegation.
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Feb 12, 2016 10:25 AM in response to Csound1by Philly_Phan,Please describe the ideal characteristics for a 3rd-party repair organization.
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Feb 12, 2016 10:25 AM in response to Ossalv16by WatsonsTechReviews,Your iphone is probably water damaged and after being dropped into a cup of tea take it to your nearest apple store and they should have a look at it but probably replace it
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Feb 12, 2016 10:27 AM in response to Philly_Phanby Csound1,One that knows what they are doing and can supply the correct parts. (Parts that are new)
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Feb 12, 2016 10:28 AM in response to Philly_Phanby Csound1,Philly_Phan wrote:
Csound1 wrote:
I do not have to, eventually the GG will rust away, then you will see the wisdom of avoiding it. Along with all Roebling constructions or as we refer them (Low Bid Bridges)
Because the truth is that none have fallen, despite your libelous allegation.
But they are all falling down. Rusty old monoliths.
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Feb 12, 2016 10:28 AM in response to Csound1by Philly_Phan,Csound1 wrote:
One that knows what they are doing and can supply the correct parts. (Parts that are new)
How does your ideal company obtain those parts?
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Feb 12, 2016 10:29 AM in response to Csound1by Philly_Phan,Csound1 wrote:
Philly_Phan wrote:
Csound1 wrote:
I do not have to, eventually the GG will rust away, then you will see the wisdom of avoiding it. Along with all Roebling constructions or as we refer them (Low Bid Bridges)
Because the truth is that none have fallen, despite your libelous allegation.
But they are all falling down. Rusty old monoliths.
Do you have a link to prove that libelous allegation?
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Feb 12, 2016 10:32 AM in response to Csound1by love repair,Csound1 wrote:
I won't deal with repair shops who don't have the correct parts available for what they are repairing. Wouldn't do it with one of my cars, or a phone. I expect repairs to be performed by competent shops, competent includes having the right parts for the repair. Not used parts stripped from another phone, new parts from Apple.
You will hate me for putting words in your mouth on two consecutive posts, but try this.
"Hey repair shops, where do you get your parts?"We get our parts from China, same as Apple. There is an entire industry devoted to the supply of new aftermarket parts to the global repair parts buyers.
Some parts--such as a dock connector or power flex are indistinguishable from the OEM part in the phone. They have the same markings, the same adhesive, the same form, fit, function, and longevity as evidenced by the complete lack of warranty returns for phones that are fixed using these parts.
Other parts are more complex, with the LCD display assembly as king of this pile. There is a huge variation in quality in these parts in the marketplace. Savvy repair shops know the signs of what we call "original quality" screens. We know to look for the Apple logo on the flex, we know to look for the "blue ring" on the inside of the front camera hole that shows that the screen has an antiglare coating. There are all sorts of other methods with which we use to discern true original quality that is indistinguishable from the OEM part vs all the other levels of quality out there--many of which are not fit to be used. A few times where a substitute of one of my original quality screens was on a phone that was later evaluated at Apple, they are not able to recognize it as a replacement screen.Sourcing quality parts is expensive and time consuming. We can not prove that these parts are the same as the OEM parts. (By the way, the term OEM has come to mean 'low quality" in the repair world. Scammy eBay and Amazon sellers use this term to describe low quality screens that they peddle to unsuspecting DIY customers. Legitimate parts vendors do not use this term since of course there are no true OEM screens available.)
I would like to focus on repairs and not the great work of part sourcing and comparing. I would like to be able to offer my customers the option of a true bona fide OEM part for any job--just like at the car mechanic. This is why I support the digital right to repair legislation.
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Feb 12, 2016 10:32 AM in response to Philly_Phanby Csound1,Just drive over one, it will be clear that the bulk of the bridge is made of ferrous oxide.
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Feb 12, 2016 10:35 AM in response to Philly_Phanby Jonathan Aley,Coming next month... the iBridge. Made of aluminum and glass. .88 mm thinner than the current Golden Gate Bridge.
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Feb 12, 2016 10:38 AM in response to love repairby Csound1,love repair wrote:
Csound1 wrote:
I won't deal with repair shops who don't have the correct parts available for what they are repairing. Wouldn't do it with one of my cars, or a phone. I expect repairs to be performed by competent shops, competent includes having the right parts for the repair. Not used parts stripped from another phone, new parts from Apple.
You will hate me for putting words in your mouth on two consecutive posts, but try this.
"Hey repair shops, where do you get your parts?"We get our parts from China, same as Apple. There is an entire industry devoted to the supply of new aftermarket parts to the global repair parts buyers.
Some parts--such as a dock connector or power flex are indistinguishable from the OEM part in the phone. They have the same markings, the same adhesive, the same form, fit, function, and longevity as evidenced by the complete lack of warranty returns for phones that are fixed using these parts.
Other parts are more complex, with the LCD display assembly as king of this pile. There is a huge variation in quality in these parts in the marketplace. Savvy repair shops know the signs of what we call "original quality" screens. We know to look for the Apple logo on the flex, we know to look for the "blue ring" on the inside of the front camera hole that shows that the screen has an antiglare coating. There are all sorts of other methods with which we use to discern true original quality that is indistinguishable from the OEM part vs all the other levels of quality out there--many of which are not fit to be used. A few times where a substitute of one of my original quality screens was on a phone that was later evaluated at Apple, they are not able to recognize it as a replacement screen.Sourcing quality parts is expensive and time consuming. We can not prove that these parts are the same as the OEM parts. (By the way, the term OEM has come to mean 'low quality" in the repair world. Scammy eBay and Amazon sellers use this term to describe low quality screens that they peddle to unsuspecting DIY customers. Legitimate parts vendors do not use this term since of course there are no true OEM screens available.)
I would like to focus on repairs and not the great work of part sourcing and comparing. I would like to be able to offer my customers the option of a true bona fide OEM part for any job--just like at the car mechanic. This is why I support the digital right to repair legislation.
Why don't you ?
Meanwhile let us who want genuine parts buy them from the only supplier available, Apple. WE have the right to purchase legally obtained parts from the manufacturer, I won't settle for less)